Creative Lab & Learning Studio FAQ



What is the Content Commander Creative Lab & Learning Studio?

The Content Commanders Creative Lab & Learning Studio is a membership-based space that provides access to equipment, resources, guidance, and technology to learn about, create and monetize your content.

 

How does membership work?

We offer monthly membership with no contracts, penalties, or termination fees. You can manage your online account to upgrade or cancel your membership at any time? Your membership is automatically deducted from the credit/debit card you have on file. You must cancel your membership before your next billing date if you do not want to be charged for the next month’s services. We do not offer refunds on membership fees. 

 

What are the hours of operation?

Since we require our content creators to book sessions, our hours of operation are by appointment only. We are available 7 days a week, providing you have booked an appointment at least 48 hours in advance.

 

How long do studio sessions last?

Your session lasts for up to two hours. You can use the entire session in any manner you choose (a combination of photos, filming, podcasting & writing or just one thing). 

 

What are “open studio” hours?

We offer open studio hours, which means that members can use the studio in a collaborative manner. Instead of private sessions, there may be multiple content creators in the studio at one time doing various multimedia projects. This is a great way to network, collaborate on projects and get new inspiration.

 

What should I do if I need extra time to complete my studio session?

If you think you might exceed your two-hour studio session, you’ll need to check with our Studio Commander (our on-site team member) to see if there are any scheduling conflicts. If not, you can add up to an additional 30 minutes of studio time at no additional cost (after 30 minutes, you will need to pay a cash fee of $20 for every additional 20 minutes of time). If there is a scheduling conflict, you will need to end your session on time and book another studio session for a later date/time.

 

Can I take equipment & supplies outside of the studio?

Unfortunately, we can’t allow our equipment, furnishings, props or supplies to leave our space. This also means that you won’t be able to use our equipment, furnishings, props or supplies in the areas immediately outside of the space including the sidewalks, streets, adjoining properties, etc.

 

Can I rent the equipment from the lab & studio?

Unfortunately, we can not offer our equipment for rent. You can, however, rent specific props and furnishings for a fee. Please ask our Studio Commander about the fees for specific props & furnishings.

 

Can I bring my own props & personal equipment for my content creation?

Sure! If you have your own cameras, lights, props and small furnishings, you can bring it to the studio to personalize your “set” for photos and videos. Please let us know ahead of time if you are planning to bring your own props & equipment so that we can accommodate your requests and provide you with the required paperwork (legal releases & insurances). 

 

What should I bring to the studio to create my content?

Feel free to bring your own laptop, earphones, podcast mics, lights and small items. While we have most of the things you’ll need to create your content, some content creators feel more empowered when they use equipment that they are already familiar with.

 

Can I rearrange the furniture and equipment in the studio?

Sure! One of the benefits of our space is that we offer a “modular” studio design. We don’t mind rearranging our equipment and furnishings to accommodate your content creation ideas. For your safety, please allow our Studio Commander to rearrange equipment & furnishings. We require advance notice if you would like to set up the studio with a specific layout for your content creation preferences.

 

Can I bring food & beverages to the studio?

Food and beverages (besides bottled water and light-colored beverages) are not permitted in the space. Please be sure to keep all beverages away from our equipment and power sources. 

 

Are pets allowed in the studio?

Unfortunately, we can’t allow pets of any kind in the studio. 

 

Can I bring guests to the studio?

You may bring one additional guest to the studio with you. Please let us know ahead of time if you plan to bring someone.

 

Can I rent the studio for private sessions (classes, meetings, etc.?)

In some cases, we can offer our space for small private sessions. Please inquire about these opportunities. 

 

Can someone help me during my studio session?

Sure! Our Studio Commander will be on-site during your session to troubleshoot any concerns and ensure that you’re ready for your session. If you need extensive assistance such as a production assistant, content creation guidance & tutorials, etc., please inquire about these services. 





Additional questions? We'd be happy to answer them via email: hello@contentcommanders.com